1.  PVP and PVE balance

Dismiss one play style or the other at your own peril.  There is a reason that games like Call of Duty have single player campaigns, and World of Warcraft has battlegrounds.  Both styles of game play provide a good mix of experiences for the player, and draw a wider range of gamers to a given title.  Having both in an online game seems just about mandatory for today’s games.

2. Apprentice/Sidekick System

For games with level based progression, this is vital.  This has more to do with traditional MMORPG style games than anything, but with a max level will ultimately have an end game to suit that level of player and probably some alternate method of progression to go with it.  For new players that come into a game where the player base is already mature, a sidekick/apprentice system is a godsend.  While you might still be largely left to toil away at your questing and mob killing anyway, you don’t always have to be left out of the fun your higher level friends are having.These systems aren’t perfect, but still very needed.  Even if your level and statistics are bumped up to your friend’s level, your gear or available skills are usually still that of the lowbie that you actually are.  In the end, you are usually a weaker version of those who are actually at the level you’ve been brought up to be.  There’s no developer that has pulled this off flawlessly (yet) but it is much better than not having the option to run that higher level content at all.

3.  Single Realm/World

While it is naive to think that these types of games are actually only supported by a single physical server, some games only offer one world/realm/shard selection.  They do this with with a complex configuration of servers, and it usually necessitates heavy use of instancing.  While some game developers pull it off better than others, there’s no mistaking that dealing with a bunch of instances or “zoning” is a headache for some players.

8. Integrated Voice chat, anti-cheat ware, update management, digital distribution, social networking and game play recording

These are all awesome features by themselves.  I’ve bundled them together here because there are already a few platforms out there that bring every single one of these to the table already.  Every game needs something to help manage player profiles, provide matchmaking capabilities (where applicable), manage their games, and to help players find and play with friends.  I can provide no better example of this than Valve’s Steam.  Blizzard plans to roll out a similar tool with their revamped Battle.net, and Xfire seems to be moving in this direction as well.  Having one place to log in and manage your games, your profile, groups you belong to (and much more) just brings so much value to the gaming experience that it is a must.

You also need tools to fight cheaters.  Blizzard has the controversial Warden.  Valve has VAC.  Others use Punkbuster, Hackshield, Gameguard or something similar.  Every online game needs a security measure built in, otherwise the cheating/hacking twirps of the world will begin running rampant in game.  Wall hacks, teleporting, speed hacks, currency and item duplication exploits are all things that will very quickly send the game into ruination if left unchecked.  Having the game’s launcher or other game management platform (think Steam) manage updates and patches to the game are also so very useful that they should be key parts of the game upon release, especially if you need to quickly distribute a patch to fix an exploit.

Recording game play from within the game is not a tried and true feature for online games.  However, the explosion of video sites and game related videos posted to them makes this something I’d personally like to see every online game provide.  New games like APB are setting themselves apart by adding the capability to record moments of the game and seamlessly add them to YouTube.  How cool is it to catch your guild downing a boss or capping that critical capture point for bragging rights?  Screenshots don’t do justice to the action in most games.

You need a platform to build and supply these services.  Basically, you need Steam or something like it associated with your game.  Not only are many MMO’s sold via Steam, but some new ones are Steam Powered, meaning the game itself is integrated with Steam’s features and benefit from all the platform brings to the table.

9. Game Integrated Web Site and Services and Apps

This probably has alot to do with the item above, as a full platform of tools like Steam would help with this, but not fully.  Features that should be offered like realm transfer (hopefully not necessary, see the single realm/shard paragraphs above), faction transfer, character customization change, name change, and other associated services should be available.  Character, guild, and item look ups should available along with zone, quest, skill/spell abilities, and bestiary.  See everquest2players.com and wowarmory.com for wonderful examples of how to extend an MMO to the web.  Consider a mobile phone app out there too, as Fallen Earth and World of Warcraft have done.

10. Variety of subscription/payment options

Last but certainly not least, flexible payment options are needed. Many people are tired of being tethered to a $15.00 a month subscription fee, as it may limit their ability to play multiple games.  Others like buffet style pricing and don’t want to feel “nickle-and-dimed” by item shops and constant sales pitches.  Modern games need to be flexible enough to provide both, lowering the barrier to entry to everyone yet still proving the stability of established subscription games.  I can find no better example of this than Dungeons and Dragons Online.

Do you agree or disagree with these items?  What features do you want to see in your games?

- br3ntbr0